This is to inform you that we have received goods delivered by you as per your invoice or order no. _______________, dated ___________________.
Certain goods as listed on the attached sheet are defective or do not comply with our order for the following reasons:
Accordingly, we wish to return these goods in exchange for a credit note in the amount of _________________.
We also intend to return the goods to you at your cost unless you collect them.
Please confirm the credit and also issue instructions for the return of goods.
You are advised by this notice that we reserve our legal rights.
We look forward to your prompt reply.